We are Sek Diamond ltd.
We reserve the right to change the Terms and Conditions at any given point in time. Any such changes will take effect from when they are posted on the site and the same will be notified with updated dates in the title. It is your responsibility to visit them. Your continued use of the website would indicate your acceptance to the terms and conditions.
We display images (photographs and videos) of Goods on our Website. These images are for illustrative purposes only. We will make sure that the images are a fair representation of the Goods, but we cannot guarantee that your computer’s display of colours accurately reflects the colours of the Goods. You should also pay attention that the images of the Goods on the Website may not be representative of the actual size of the Goods.
The delivery of all products are free.
Our site contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.
We are the owner or the licensee of all intellectual property rights in the Website, and the material published on it including all software, design, text, images, photographs, illustrations, audio clips, video clips, artwork, graphic material and other copyrightable or otherwise legally protectable elements contained therein, and the selection, sequence, "look and feel" and arrangements. All such rights are reserved.
If you are a consumer, you may only purchase Products from our site if you are at least 18 years old.
The images displayed on the website may not show the actual size of the products. All sizes, weights and measurements are approximate and are for guidance only.
We will confirm our acceptance to you by sending you a further e-mail (Dispatch Confirmation). The Contract between us will only be formed when we send you the Dispatch Confirmation.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.
When you place an Order through the Website, you are offering to buy those Goods from us and are obliged to pay for the Goods at that point. We will send you an acknowledgement e-mail shortly after you place your Order
When you place an Order through the Website, you are offering to buy those Goods from us and are obliged to pay for the Goods at that point. We will send you an acknowledgement e-mail shortly after you place your Order. However, this email is simply acknowledging receipt of your Order and does not mean that your Order has been accepted. You should note that:-
we are not obliged to accept your Order; and
no contract exists between us for those Goods at this stage.
The prices on the Website are in POUNDS STERLING and are inclusive of VAT and any other applicable taxes (which are charged at the current rate at the time of purchase). We will do what we reasonably can to ensure that the prices stated on the Website are accurate and up to date. In the event of any pricing errors, we will notify you by email or telephone and give you the opportunity to re-confirm your Order at the correct price.
We take the payment at the time the order is placed, the card details will be verified by the merchant bank for security purposes.
We accept all major credit cards and debit cards like Master Card, Maestro, Visa, Switch and Delta.
If we have to revise these Terms as they apply to your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected Products or just the Products you have yet to receive. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.
Each section of these Terms operates separately. If any of these sections (or any part of any section) is found by any court or relevant authority to be unlawful or unenforceable, the other sections (or part of the section in question) shall not be affected and shall remain in full force and effect. If any section of these Terms is found to be unlawful or unenforceable but would be lawful and enforceable if some part of the section were deleted, the section in question shall apply with such deletion as may be necessary to make it lawful and enforceable.
We may transfer our rights and obligation under a Contract to another organisation but this will not affect your rights or our obligations under these Terms. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing to such a transfer.
This doesn’t affect your statutory rights
All Ring and Jewellery sizes and measurements are approximate but we endeavour to ensure that the sizes and measurements are accurate. If you do not know the ring size, please leave the ring size as “I Don't Know”, and we will make the ring a standard ring size (between L – M). Once you have received the ring and are able to determine the correct size, you can send it back to us for a free resize. The delivery, however shall be your responsibility.
Nothing in these terms and conditions shall exclude or limit our liability for:
death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977)
misrepresentation as to a fundamental matter
any liability which cannot be excluded or limited under applicable law
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and content made available as part of your use of this website shall remain at all times vested in us. You are only permitted to use this material if expressly authorised by us or our licensors (as appropriate). The content of this website (including without limitation any video, pictures, text, audio, audio-visual materials and graphics) may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, except for the purpose stated below. You acknowledge and agree that the material and content contained within this website is made available to you for your own personal and non-commercial use and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.
Exchanges can be completed either in store or online after contacting our Customer Service team.
Please note the product is your responsibility until it is received and signed for by us.
If you receive a defected item, it is our responsibility to send you a new one with the same features, you will only be obligated to pay the cost of the delivery and return the defected product to us.
Whenever you make use of a feature that allows you to upload content to the Website, or to make contact with other users of the Website, you must comply with the standards set out. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty.
This Contract is between you and us. No other person shall have any rights to enforce any of its terms.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
With our products you receive a free lifetime warranty which includes polishing and resizing for free. However, if the item is being dispatched, the costs of delivery are our clients’ responsibility.
We reserve the right to cancel an order at any time. In these circumstances you will be able to receive your money back.
Over £2000 purchase the customer receives a silver gift we choose by our discretion.
We do not in any way exclude or limit our liability for:
-death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
- any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
- defective products under the Consumer Protection Act 1987.